More than Mending: Betzabe Pujaico’s shop of quiet miracles

The dress had multiple layers, and they were all wrong.  

A woman had brought it to a tailor for a quick fix. Disappointment ensued. The tailor had cut each layer the same length. Anyone who works with fabric could tell you why that doesn’t work. The layers bunched, the fabric fell awkwardly, it was not a pretty situation.  

So, she brought the dress to Betzabe Pujaico, where no layer is treated equally.  

Betzabe’s daughter, also named Betzabe, saw it happen. “It’s a dress that has multiple layers and you can’t treat each layer the same,” she said. 

Betzabe didn’t say much, didn’t need to. She just took the dress, fixed it layer by layer, and handed it back. Just another small miracle at a small shop along Northeast 19th Avenue in North Miami Beach. A place where, for over two decades, things get made right.  

It’s unassuming from the outside, but walk through the door and you’re somewhere else entirely. Light fills the front. Tailored tuxedos and couture dresses stand on display. The space is simple, yet it holds more possibilities than its square footage suggests.  

In the back, the real work happens. 

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Seamstresses are always hard at work on alterations and custom design projects. (Kaiomi Shimeles/Caplin News) 

Colorful threads line the walls and stock the shelves. A large table dominates the center, Betzabe’s primary workspace, where patterns take shape. Along one side, three industrial sewing machines sit next to three industrial sergers, their threads worn from use, their needles ready for whatever walks through the door. Nothing is crammed. Everything has purpose. 

Latin music drifts softly through the room. For a moment, you feel like you’re somewhere else. Peru, maybe. Or Venezuela. Places that feel like home, even if you’ve never been.  

The seamstresses who work there move between machines and conversation. They laugh with each other, and chat in Spanish. And when the laughter fades, they settle into something quieter. The rhythm of needles and thread, of hands working together in a space that feels less like a business and more like family. 

George Ostos, an employee and longtime friend of Betzabe, describes the shop as a relaxing place where he can do what he loves alongside friends.  

“Betzabe is my friend and my family,” Ostos said.  

Every project here is personal. Not just a garment to fix, but a commission to transform. Betzabe’s hands don’t just mend. They change things. Make them new. Make them right.  

When customers find Betzabe, they find something rare. And once they do, they don’t go anywhere else.  

Michele Eliyahu, a long-time customer, found Betzabe during the chaos of 2020, when Covid-19 shut down everything everywhere and getting almost anything was tough. She’s been coming ever since.  

“She does things on time, she’s honest, we like her,” Michele said.  

Michele’s daughter, Nadine, was introduced to Betzabe more recently. She made a custom order and was astounded Betzabe had it ready in record-time.  

“She’s just so fast,” Nadine said. “We needed something and she had it in less than two weeks.” 

Speed is just one of Betzabe’s many skills. The others she can trace back to where she started.  

Born and raised in Lima, Peru, Betzabe’s journey toward fashion design wasn’t straightforward. After high school, Peru was rife with political tensions and war, so her parents sent her to Venezuela to study. She majored in fashion and business administration. And separately, mathematics.  

Her math degree became an unlikely foundation for her craft. It granted her expertise in the art of patternmaking: the blueprint of every garment she would one day make.  

She built a business in Venezuela first. Alterations, custom-designs, long days, even longer nights. This was her dream, her passion. And being in her 20s, she was driven to go far.  

Then life shifted. A visit to the U.S led to meeting her husband. Starting over in a new country wasn’t the plan. But neither was falling in love. So, she came.  

Before she opened her own shop, Betzabe worked for Julian Chang, a prominent Miami fashion designer. There, she trained young interns, fresh faces trying to break into the industry, while quietly building the skills she’d one day use on her own terms.  

A few times a year, Betzabe designs original collections to showcase on the runways of local fashion shows. The same hands that hem pants and rescue ruined dresses she uses to create shimmering gowns and breath-taking pieces with satin drapes, slender cuts, and bejeweled bodices that seem to twinkle more than a starry night.  

Here, her work is in full action instead of on a charming display. But for Betzabe, these shows aren’t about applause, but awareness.  

Her daughter puts it simply. “People may have a difficult time finding out about her shop. So she goes on fashion shows to show her work and become known to the public and potential customers.”  

“It can be hard for people to be aware of the shop and its services, so the fashion shows are a way of exposing her work,” she added. “So not like ‘oh here are some cool dresses,’ but that we can provide other things.” 

For Betzabe, whether it’s a runway gown or a customer’s favorite jeans, the goal is the same.  

“When the client is happy with the final,” she said. That’s her favorite part.   

And maybe that’s why the customers keep coming back. Not because the stitching holds or the price is fair, but because Betzabe treats every garment like it matters. Because for her, it does.  

She doesn’t advertise. She doesn’t chase recognition. She just shows up, day after day, to her small shop on Northeast 19th Avenue, where colorful threads line the walls and music drifts through the room and where magic really happens.  

The fashion shows may come and go. Some days there’ll be more customers than others. But the shop stays, and so does she.  

“My whole life is this business,” Betzabe said. 

And for the people that find her, who find that small space of possibility, who watch her hands turn something ordinary into something extraordinary, that’s exactly the point. 

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Betzabe begins patternmaking for a design, a skill she has perfected over decades. (Kaiomi Shimeles/Caplin News) 

Kaiomi Shimeles is a digital journalism student studying at Florida International University. With deep interests in environment and ecology, she hopes to use journalism to discover and bring awareness to matters that impact the natural world.